Terms and conditions 

White Fox & Co want you to be happy with your purchase. If for any reason you are not, you can return an item up to 7 days from the date of the item being shipped. Simply email hello@whitefoxandco.co.nz for the return address. Package up your item securely to ensure the item reaches White Fox & Co in its original condition. The item must not be used and the item must be returned in its original condition. Once the item is received we will send you a store voucher. Once your order has been placed the order can not be cancelled so please choose carefully. Please also note that all sale items are for final sale and are not eligible for return. In the unlikely event that your order has been damaged in some way, please email us as soon as possible. 


 

WHITE FOX & CO CUSTOMER MEMBERSHip

Sign up to White Fox & Co newsletter list and create your own White Fox & Co account. 

Your registration will require an email address and password.

Your account will be where your shipping details etc are all saved for future purchases. 

Email newsletters will be sent which will give you you access to discounts, promotions, VIP sales, Rewards programme etc. prior to the public knowledge. 

 Only one membership per person. 

 

EARNING WHITE FOX & CO REWARDS

White Fox & Co Rewards Program operates by attributing different Rewards to the various tiers of purchases. 

Spend and earn rewards are issued based on a valid purchase made by a member
$10 reward when you spend between $100- $249
$35 reward when you spend over $250 
Free shipping on all NZ orders over $50
Rewards will be available to spend from the next working day 
Your spend and earn reward will be valid for 30days after date of issue 
An email will be sent by White Fox & Co with your personal discount code
Rewards can only be redeemed once
Rewards can not be sold, transferred or assigned and are not redeemable for cash, vouchers etc. 

 

Rewards points do not represent legal tender in any country.
Friendly email reminders will be sent throughout the 30 days with how long you have left to spend your reward
The currency of your reward will be NZ dollars

 

White Fox & Co will not be held liable if rewards are not spent within given time frame.
White Fox & Co reserves the right to withdraw, cancel or vary the rewards without notice and at anytime including without limitation rewards awarded in error or rewards earned fraudulently. 
Rewards can not be earned using other rewards as part of a transaction. 
If a membership is cancelled or terminated, outstanding rewards will no longer be valid. 
Only one reward per member will be uploaded per day. 
You can earn rewards by using LayBuy, bank transfer or DPS payment 
Members can request to view their rewards at any time by emailing hello@whitefoxandco.co.nz 
Returns: If a customer wishes to return a purchase reasons other than that the goods are faulty or misdescribed:
a. Any reward redeemed or utilised during the original purchase that is being refunded will be forfeited;

 

LAYBUY POLICY

LayBuy 'buy now, pay later' is now available on all items on the site.

Simply choose this method of payment at checkout. 


For those who would prefer the traditonal layby system, this is also available, please email hello@whitefoxandco.co.nz for this preferred payment option. 

To complete a layby please choose bank transfer at checkout.  A 20% non refundable deposit is payable within the first 48 hours. We offer a 6 week layby period where payments can be made throughout this time- please email us to arrange payments.  Payments are required by bank deposit only, please use your order number as reference. After each transaction made, we will email you account updates.  Layby is only availbale to NZ bank account holders.


White Fox & Co is a New Zealand owned and operated business, trading as White Fox & Co. All prices are on this website are in New Zealand dollars and all transactions will be processed in New Zealand dollars. All items are inclusive of 15% GST. White Fox & Co reserves the right to change prices on any goods advertised on this website without notice. 

 

White Fox & Co is bound by the New Zealand Privacy Act 1993, which means we will never disclose any of your information to any other party. All information we receive from you is treated as confidential and we do not store any credit card details and all payments are handled securely.

 

 

COPYRIGHT WHITE FOX & CO 2015 | ALL RIGHTS RESERVED